Customer calls and texts
Every lead gets a fast, capable response in your company voice, even when the crew is in the field.
For plumbing, HVAC, roofing, and electrical companies
Your calls, schedule, and back office, handled.
Early Bird places a trades-trained executive assistant who catches your calls, runs your schedule, and handles the office, so you stop losing jobs you already paid to win.
Dedicated full-time EA AI engineers included
$2,750one flat monthly rate
Full-timededicated executive assistant
1 teamEA plus AI engineers
About 1 weekfrom scope to support
The phone is already ringing
The job is won or lost before you call back.
62%of small-business calls go unanswered
85%of missed callers never call back
$275 to $1,200can sit behind one missed service call
What we take off your plate
Give the office a real owner.
Your EA works in the field-service tools you already use. The engineering team removes the repetition and dropped handoffs behind the scenes.
Scheduling and dispatch
ServiceTitan, Housecall Pro, and the daily board stay current without another decision rolling uphill.
Estimates and invoices
Open quotes, overdue invoices, and customers who need another touch stop disappearing into the week.
Recruiting support
Sourcing, first-round screening, and interview scheduling happen before a candidate reaches the owner.
Permits, posts, and SOPs
Permit research, Google Business Profile updates, project tracking, and process documentation keep moving.
Inbox and calendar command
The owner starts with priorities, decisions, and a clean plan instead of yesterday’s loose ends.
One accountable operator, better systems behind them
A capable person runs the day. Nothing has to live in their head.
Task marketplaces give you hands. Software gives you tools. Early Bird pairs the person who owns the work with the system that keeps it from slipping.
Your dedicated EA
Your front-office operator
- Learns your customers, crews, service area, and voice
- Answers, schedules, follows up, and escalates
- Works the same operating rhythm every day
backed by
Your engineering team
The systems behind them
- Connects forms, inboxes, calendars, and CRMs
- Automates repeated prep and handoffs
- Documents the operation so it gets easier to run
How it works
From buried to backed up in about a week.
- 01
Scope the week
We map the calls, scheduling, follow-up, and recurring office work stealing the owner’s time.
- 02
Place the right EA
Your assistant is matched to the trade, tools, communication style, and critical coverage windows.
- 03
Tighten every week
A weekly co-working block turns what we learn into cleaner workflows, documentation, and fewer fires.
Illustrative plumbing sceneA three-truck plumbing company
The constraint was not demand. It was the office.
The owner started at 5am and had just welcomed a third child. Demand was climbing, but rescheduling, customer calls, recruiting, and the daily board kept routing back to him.
- Scheduling and dispatch in ServiceTitan
- Customer calls, texts, and review responses
- First-round recruiting and qualification
- Project tracking, weekly co-working, and SOPs
Once the office had an owner, scheduling stopped being a daily fire and the founder stopped being the only path to a decision.
See Early Bird for plumbing companiesBuilt for the field
The same back-office leak shows up differently in every trade.
The operating model stays consistent. The calls, seasonality, tools, and first handoff change with the trade.
The quiet upside
Win the jobs now. Build a business worth more later.
First, catch the calls and remove the office work that keeps dragging the owner back in. Then let cleaner operations, documented processes, and stronger profit compound into more options for the business.
$50Kof recurring cost removed× 4$200Kof potential value created
Illustrative example only. Actual valuation depends on profit quality, size, recurring revenue, market, and buyer.One plan. One price.
A full back office for less than one US front-office hire.
No hourly meter. No recruiting fee. No separate automation agency.
All in$2,750per monthSee what is included
Can an EA really answer our customer calls?
Yes. We set coverage windows, company voice, escalation rules, service-area context, and the calls that should still reach the owner or on-call tech.
Can they work in ServiceTitan or Housecall Pro?
Yes. We start inside your existing field-service, communication, calendar, CRM, and accounting tools.
How is this different from a virtual assistant marketplace?
You get one dedicated, AI-trained executive assistant plus engineers who build the workflows and documentation around the work.
What does it cost?
One flat $2,750 monthly rate, including the dedicated EA and AI engineering support.
A useful first conversation
Stop paying to make the phone ring, then missing it.
In 15 minutes, we will map the first work to hand off and show you what a useful first week could look like.
Book a 15-minute callNo pitch. No prep. One useful next step.